Customer Service Representative - State Farm Agent Team Member
Full Time • Metairie, LA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
Our agency opened in 2020 and has quickly become known for our upbeat, people-centered culture and commitment to serving our community. With a team of six, we’ve built a close-knit environment where everyone supports one another and shares in our success.
Before opening the agency, I spent five years with another insurance company, where I discovered my passion for connecting with people and helping them make confident financial decisions. I'm a graduate of the University of Southern Mississippi, and I’ve always been driven by entrepreneurship and a desire to make a lasting impact. Outside of work, I love to travel and enjoy music — my most recent adventure took me to Scandinavia!
Community involvement is a big part of who we are. We’ve organized food drives and remain active through local organizations such as the Chamber of Commerce and Coast Young Professionals (CYP).
Team members enjoy a generous benefits package including paid life, health, dental, and vision coverage, a Simple IRA, free snacks, paid holidays, birthdays off, and a strong vacation package — because celebrating life matters.
Our office is energetic and welcoming, and we’re looking for organized, friendly, and people-oriented professionals who bring positivity to the workplace and genuinely enjoy building relationships with both customers and teammates.
ROLE DESCRIPTION:
Our agency opened in 2020 and has quickly become known for our upbeat, people-centered culture and commitment to serving our community. With a team of six, we’ve built a close-knit environment where everyone supports one another and shares in our success.
Before opening the agency, I spent five years with another insurance company, where I discovered my passion for connecting with people and helping them make confident financial decisions. I'm a graduate of the University of Southern Mississippi, and I’ve always been driven by entrepreneurship and a desire to make a lasting impact. Outside of work, I love to travel and enjoy music — my most recent adventure took me to Scandinavia!
Community involvement is a big part of who we are. We’ve organized food drives and remain active through local organizations such as the Chamber of Commerce and Coast Young Professionals (CYP).
Team members enjoy a generous benefits package including paid life, health, dental, and vision coverage, a Simple IRA, free snacks, paid holidays, birthdays off, and a strong vacation package — because celebrating life matters.
Our office is energetic and welcoming, and we’re looking for organized, friendly, and people-oriented professionals who bring positivity to the workplace and genuinely enjoy building relationships with both customers and teammates.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sondra Gayle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Metairie, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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